The file does not appear in Internet Explorer and you may see an error message similar to the following: For example, you visit a secure website such as a bank or other financial institution and try to download or view a PDF file. You cannot download files or view files from a website when you connect to the site over HTTPS (secure sites) by using Internet Explorer 9 or a later version. Original product version: Internet Explorer 9 and later versions Original KB number: 2549423 Symptoms This article provides information about resolving the Couldn't be downloaded error that occurs when you try to download files by using Internet Explorer 9 or a later version. For more information, see Internet Explorer 11 desktop app retirement FAQ. The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.
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